News

      • Monday, August 18, 2025

      Updated Submission Process for Demurrage and Overpayment Refunds

      • News Category RULES AND REGULATIONS

      Dear Valued Customer,

      Effective April 1, 2025, all requests for Demurrage and Overpayment refunds must be submitted electronically. To streamline the process, we have updated the Authorization Letter (Surat Kuasa) form to include additional required information

      Read More
      • Tuesday, August 12, 2025

      New Standardized Remittance Process for Payment Allocation

      • News Category RULES AND REGULATIONS

      Dear Valued Customer,

      To enhance automation, improve payment allocation accuracy and reduce allocation delays, CMA CGM is introducing a standardized procedure for submitting remittance information.

      Read More
      • Thursday, July 17, 2025

      Enhancement of Export OBL & Seaway Bill Released

      • News Category RULES AND REGULATIONS

      Dear Valued Customer,

      At CMA CGM, we're continuously enhancing our services through digital transformation and industry best practices to boost operational efficiency and provide an even better customer experience.

      Read More
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