Information Guide
CMA CGM: Experts in handling your import shipments
The purpose of this document is to give full information and guidelines for import processes:
- Arrival Notice
- Invoicing & Payment of Freight / Local charges, D&D & Container deposit
- Delivery Order / Web CRO
- Container Empty returns
- Contacts, website & helpful links
Arrival details
Please find below all information regarding arrival of our vessels, including registry number.
Guidance for Empty Return across Philippine Ports
You can now refer to the Shipment Tracking Tool for the pre-assigned location of the return of empties discharged at Manila, Subic, Batangas, Cebu, Cagayan De Oro, Davao & General Santos.
Do refer to the location indicated in the Empty return depot field.
Please be guided on the helpful links, email addresses, helpful links, templates & email addresses listed below for a smooth acceptance of the container.
The Delivery Order (DO) issued also provide the location and the expiry date for easy reference of your nominated trucker.
D&D calculation
You can now simulate the D&D charges that your container will occur up to a certain date.
- Create an account on CMA CGM platform (see below “How to register” document”)
- Sign in, click “Transport Management” and go to “Container Charges” (see detailed process in below “DASHWEB HTG” document) or click here and sign in, you will directly arrive on the D&D calculation page.
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