PHILIPPINES

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    Rates & Tariffs: Late Payment Fee for Import & Export Shipments in the Philippines

    Please be informed that effective 28 May 2020 , CMA CGM Philippines will apply a new rate matrix for Late Payment Fee for all brands (CMA-CGM, ANL, APL, CNC) to all import & export shipments within the following scope: Client Advisory

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    CMA CGM moves from emails to eCASY for the remote processing of your documents

    Dear client, Following our last advisory sent on April 17th , we would like to update you on the deployment of our new eCASY platform for the remote processing of your documents, both for import and export. Client Advisory...

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    Manila Terminal Congestion: Government Mandates Container Withdrawal Deadline and Consequences

    Following a Joint Administrative Order (JAO) issued by the Philippines authorities on 2 April 2020, please be reminded of the cargo (1) withdrawal deadlines below. To ease worsening congestion at the Manila terminals, the order mandates – from the date of issuance of the Order (2 April 2020): For

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    Philippines: Holiday Schedule during Lenten Week 2020

    Dear Valued Customer, Please be informed of the schedule of CMA CGM Philippine office, Terminal and Container Yard for the following dates: Client Advisory...

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    Philippines: Temporary Container Deposit Refund Procedure

    Please be informed of the temporary procedure for the submission of Container Deposit Refund request and releasing of available checks effective immediately until further notice. Container Deposit (CD) Refund Receiving Procedure Send an email with a complete set of required documents to Mail

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    Philippines – Arrangement for cargo bound for Manila

    Due to recent developments in Manila, terminal operations and pick-up of inbound containers has been slow. Consequently, the yards in Manila are reaching full capacity, and most reefer plugs are already being occupied. In view of the operational challenges, to facilitate cargo movement and keep

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    COVID-19: Situation in Philippines (#4)

    With reference to our customer advisory of 24 March 2020 on the measures taken by CNC Philippines as a result from the announcement by the Philippine Government, we would like to inform you on the latest service updates. Click here for the PDF

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    Philippines: Update on Manila Operations during Community Quarantine

    Dear Valued Customer, With reference to our earlier customer advisories on the measures taken by the CMA CGM Group in the Philippines as a result from the announcement by the Philippine Government, we would like to inform you on the latest service updates. We will start to have several functions

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    Guidelines on Counter Activities during the Community Quarantine

    Philippines: Guideline on Payment instructions, WEB-DO, Export BL Releasing & D&D In reference to the earlier customer advisories with regards to the latest measures announced by the Philippine Government. We will start to have several functions performed remotely from March 16th. See

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    Philippines: Manila Schedule during the Community Quarantine

    Dear Valued Customer, Following the latest measures announced by the Philippine Government, we would like to confirm that all activities of the CMA CGM Group is operational and that we are able to support and serve our customers on a regular basis, while complying with all directives issued by